Privacy Policy
Who we are
This site is owned and managed by Andrew Faulkner.
You can contact us regarding this policy or your rights by email at
info@andyfaulkner.net
Information we collect and why
We collect or use the following information to provide services and goods and to improve the way in which we do so:
- Names, addresses and contact details
- Purchase, account or financial history
- Website user and usage tracking information (including cookies)
How long we keep information
We keep information only for as long a necessary. In respect of ongoing relationships with clients, enquirers, suppliers or other parties with whom we have a direct or indirect business relationship or interest, we may retain information on an ongoing basis to enable us to fulfil the purposes associated with that business relationship.
Once a business relationship is concluded, we may retain information for at least 6 years (or 12 in respect of deeds) up to 10 years in order to discharge any legal obligations or rely on any legal benefit, for record keeping and regulatory requirements.
Who we may share information with
Data Processors
Microsoft Limited
We use various Microsoft platforms and services in the operation of our business.
Alphabet Inc
We use Google platforms including analytics services to monitor usage of our web site.
Stripe, Inc.
We use Stripe payment services to process payments on our behalf. Any personal information shared is only for the purposes of taking payment. If you do not make a purchase with us, no data is shared.
Other organisations
We share your name, address and other contact information with relevant postal services in order to fulfil orders. We may also share with consultants, professional or legal advisors in so far as is necessary for proper provision of our services, services we may procure on your behalf, or as necessary to exercise or defend our rights in respect of complaints, financial recovery or other similar matters.
We may also be required to share with organisations under legal, financial or regulatory obligations, however limited to information required or requested in respect of any such obligations.
We do not share your information for the purposes of third party advertising, profit or any other purpose unrelated to andyfaulkner.net.
Lawful bases
Our lawful bases for collecting or using personal information to provide services and goods are:
- Consent – We collect information from our website enquiry form, and as required during the provision of services.
- Contract – Some information is necessary for the engagement of our services, conclusion of valid contracts in respect of the provision of those services.
- Legal obligation – We may be required to collect information by legal or regulatory bodies.
- Legitimate interest – We collect some basic information which allows us to provide existing and future customers with an improved experience when engaging with us.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal data.
Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
How to complain
Whilst we have been determined as exempt from registration with the ICO, if you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice. If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint